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  2. Authors
  3. Maria Allinson

Maria Allinson

Contributor
m.d.allinson@keele.ac.uk
Lecturer in Pharmacy Practice, Keele University

Why patients might withhold information and what to do about it

Photo of someone in a consultation setting with the pharmacist looking confused at the patient's response

The provision of effective care relies on accurate information; however, there may be times where patients feel unable to fully disclose details about their health. This article provides tips and advice on how pharmacists build trust in these situations.…

How to demonstrate empathy and compassion in a pharmacy setting

Showing kindness and compassion is central to the delivery of patient-centred care and can help make better use of the short time pharmacists have in consultations.…

How to build and maintain trust with patients

Patients are more likely to open up and disclose information if they trust their pharmacist or healthcare professional, and a better quality of interaction may result in greater patient autonomy and shared decision-making.…

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