Website FAQs

Pharmaceutical Journal FAQs

How do I sign in as an RPS member?

We have made signing in much easier for members of the RPS. You can now sign in using the same details you use when accessing the RPS website. All you need to do is click on the ‘Log in with RPS’ button on the Log in page.

Clicking on the link redirects you to the RPS website where you need to enter your RPS membership details (membership number or email address) and the password you use for your membership account on the RPS website.

When you have entered your details, click on log in & you will be redirected to the Pharmaceutical Journal website. You will see My account and Log out in the navigation bar.

If you have already signed into the RPS website, you will automatically be returned to the Pharmaceutical Journal website after clicking on the Log in with RPS button and will be shown as logged in.

If you experience any problems signing in to the RPS website, please contact the membership team.

Why have you changed the navigation/the way you display articles?

The previous navigation was based on the print publication, so we took the opportunity to collect our content based on information from our site search and user feedback. This allowed us to show content in a new and more intuitive way, including themes, career stages and key topics.

From speaking to our users, we knew that the navigation on the previous site was confusing and that people wanted to be able to easily find content by condition. Using search statistics, we compiled a list of the most frequently searched topics which we used to create the condition area of the navigation.

How do I see the full navigation on a mobile device?

The full menu can be found by clicking on the 3 line menu, also known as a hamburger menu, which is located at the top right of the page. Tap on the arrow alongside each section name & a drop-down will appear showing you all the categories for this section.

The search bar is also located under the 3 line or hamburger menu.

Why can’t I find older articles?

Content aimed at supporting clinical practice that was published over seven years ago was previously only available as a PDF without the content displaying as part of the website. The PDFs were of varying quality and it is our goal to deliver the best experience possible for all our editorial content on the new digital PJ.

As we convert the old PDFs into XML (for optimal display on the website), such content will become available and we will review the clinical relevance of the content as part of that process. Many of these articles will have been superseded by more recent articles and it may be more appropriate to direct readers to more up-to-date clinical content.

We have completed this process for our research articles, albeit this was more straightforward as we did not need to review clinical relevance.

Please get in touch with pharmpress-support@rpharms.com if you have any problems accessing one of these articles and a member of the team should be able to help.

At the top right of every page is a search box. Please enter your search word or term into this box and click on the magnifying glass or press the enter key on your keyboard. This will return a list of results for your term, with the most relevant articles at the top.

On the left-hand side of the page is a list of filters. Should you wish to show the results by a condition/treatment, please pick the relevant option and click on ‘Apply’ at the bottom of the list. Your search results will then update to show only those articles that match your search criteria.

Why do I need to create a new password?

Your online security and privacy are really important to us, so we decided to ask all our registered users to create a new password. Only non-members should create a password as members of the RPS can sign in using their RPS credentials.

I’ve tried to reset my password but I have not received a password reset email

Please check your junk folder. If the email is in there, please add the from address to your safe senders list. We hope that you will receive the email but if you do not, please contact us at pharmpress-support@rpharms.com. Only non-members should reset their password.

Why should I register?

Anyone who is not an RPS member or chooses not to register will have access to one premium article per month. Once you reach this limit you will be invited to register, join the RPS or subscribe. After registering you can see two more premium articles over a 30-day period.  

A small amount of content is open access, including content in ‘Your RPS’ and content that is of public interest (such as COVID-19).

Should you wish to receive any newsletters, you will need to create an account.

How do I join the Royal Pharmaceutical Society?

Please visit the RPS website for full information on how to join.

How do I read more than 3 articles?

Members of the Royal Pharmaceutical Society can read all content on the site by signing in using their RPS login details.

Non-members can purchase a weekly, monthly, or annual subscription, which gives full access to the site for the duration of the subscription.

I have a personal subscription but latest payment has not been processed. What has happened?

As part of our commitment to your security we have not transferred any payment details to the new site. To renew your subscription please update your payment in the Manage subscription area of your account.

I am having problems with my personal subscription, what do I do?

We have a dedicated subscriptions team who will be delighted to help you. Please contact them at pharmpress-support@rpharms.com

What will you do with the information I provide in the preference centre?

The information in the preference centre is used for three purposes; to send newsletters, to allow us to contact you and to enable us to deliver content relevant to your interests, career and location.

We do not share your details with any third parties and you can change your preferences at any time.

Do you offer access for institutions?

Yes, for information on institutional subscriptions, please contact pjcustomerservice@mpslimited.com

I am having problems with my institutional subscription, what do I do?

Please contact pjcustomerservice@mpslimited.com

I have access through an institution. Do I need to register?

You will have full access to all content through your institution. However, if you would like to take a CPD module, receive a newsletter or see content that matches your interests, please register on the site.

Can I print out a copy of an article or save it as a PDF?

Yes, to print out a copy, please click on the print icon on the left-hand side of the article. To save it as a PDF, please click on the print icon and select print to PDF as the print option.

Why can’t I bookmark an article?

At the current time we don’t have the facility for bookmarking articles. However, we will be exploring this as part of our continuous development of the site.

Can I give feedback on the new site?

Yes, we are delighted to receive any feedback from our users. Please contact us at pharmpress-support@rpharms.com

Why can I no longer see my old CPD modules?

Unfortunately, due to the age of the system previously used for CPD we have been unable to transfer your records over. We hope that you find the new CPD modules easier to use.

How do I take a CPD module? Can I still download a certificate?

You can take a CPD module from the article by using the links shown at the top and bottom of the article. You can also access available CPD modules by going to your account and selecting ‘My CPD’. From here, you will also see the CPD modules that you have already answered on the new Pharmaceutical Journal site.

Once you have successfully passed a CPD module you will be able to download a certificate.

What are the research journals? Am I able to view the content?

The Royal Pharmaceutical Society has a portfolio of research journals which are highly valued. We recently entered a new partnership with Oxford University Press (OUP) and as part of this we are able to offer access to the journal portfolio to all RPS members as a membership benefit.