Wendy Harris

Wendy Harris, senior pharmacist at the NPSA,

Do you know why you make errors?

In the last of a series of articles, Wendy Harris, senior pharmacist at the National Patient Safety Agency, describes how various tools and techniques can facilitate the detection of systems errors and embed patient safety in every aspect of practice.…

Hows and whys of medication errors

The National Patient Safety Agency will begin piloting root cause analysis (RCA) for pharmacy staff in England and Wales in January 2004. RCA is a technique that will enhance national and local learning from incident reporting. In the third of a series of articles, Wendy Harris, senior pharmacist at…