PJ, December 2003

Message from the maze

The wording for the Royal Pharmaceutical Society’s proposed new Charter changes “promote the interests of members in their exercise of the profession of pharmacy” into “safeguard, maintain the honour and promote the effectiveness of the profession of pharmacy and to support the professional …

Ways to help change behaviour

This article looks at motivational interviewing and how pharmacists can use this technique to help people make and maintain healthy lifestyle changes.…

Do you know why you make errors?

In the last of a series of articles, Wendy Harris, senior pharmacist at the National Patient Safety Agency, describes how various tools and techniques can facilitate the detection of systems errors and embed patient safety in every aspect of practice.…

Hows and whys of medication errors

The National Patient Safety Agency will begin piloting root cause analysis (RCA) for pharmacy staff in England and Wales in January 2004. RCA is a technique that will enhance national and local learning from incident reporting. In the third of a series of articles, Wendy Harris, senior pharmacist at…