Cold and flu share some symptoms and, if managed effectively, are often self-limiting and resolve within a couple of weeks in people without pre-existing conditions. However, during winter months, and given the potential overlap in symptoms with COVID-19, patients may be concerned about the cause.
This resource (click here to download the PDF) highlights the main differences between the symptoms of colds, flu and COVID-19 to enable pharmacy teams to appropriately advise, treat or refer patients.
Step 1: Rule out possible COVID-19 infection
Step 2: COVID-19 suspected
Step 3: Other viral infection suspected
If COVID-19 is ruled out, it is important to consider whether the patient has a cold or flu, then to ensure they do not have symptoms that would warrant further investigation before recommending treatment.
Step 4: Recommend options for effective symptom management
Step 5: Close the consultation
Pharmacy has been pivotal to the COVID-19 pandemic response and will ensure patients are appropriately managed when they present with a viral infection this winter. Ensuring the entire team are confident about the advice they provide to patients will help ensure best patient outcomes.
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