Campaign letter for RPS elections 2021: Nabila Chaudhri on inclusion and patient-centred care

I wanted to take the opportunity to share my views on two things I am incredibly passionate about. The first is diversity and inclusion. I have personally been affected by lack of diversity and inclusion throughout my career, as I’m sure countless others have. I have often been the only female and only person of colour in a situation, role, meeting or event. During some of these times, I felt I wasn’t listened to or my opinion was not regarded as valid. I would like to do everything I can to prevent others from facing similar situations. I would hate for other pharmacists to continue in their professional lives thinking they do not have a voice. I truly believe we are much stronger when we work together and listen to one another. Diversity at work equals diversity in thought. We are all different; in experience, upbringing, knowledge and a whole host of other ways. Our individuality is one of our biggest strengths. Having a different opinion helps to widen our thoughts and bring fresh perspectives. This is the best way to generate ideas and problem-solve. It is where real innovation, and ultimately change, happens. We must be open to being respectful, and listen and learn from one another when bringing together diverse opinions.

Secondly, I am a true advocate for patient-centred care. Patients are at the forefront of every decision I make. I became a pharmacist to help deliver care, at the heart of which must be our patients. My decisions can be those for individual patients; for example, consulting with a patient about the management of their asthma. I am also incredibly mindful of patients when making strategic decisions about areas of focus for global medicines management. I especially enjoy working with the tech teams in our organisation to help ensure our app and other technology consider the patient or the user first. I have also enjoyed the level of care I have been able to provide as an independent prescriber, helping patients with fixed health beliefs to manage chronic conditions better. I think there are things we can do in all sectors to be more patient-centred. 

These are both principles that are applicable to all sectors of pharmacy. If any of these things resonate with you, please vote for me on 29 April; if not, please just vote, your voice is important.

Nabila Chaudhri, election candidate, English Pharmacy Board, Royal Pharmaceutical Society