Learning Writing patient notes: a guide for pharmacists An overview of how to write clear, accurate and well-structured patient notes.…Published: 20 June 2023
Learning Considerations for effective communication in a clinic setting Good communication skills are essential in improving patient care and building relationships in a clinic setting.…Published: 31 January 2023
Learning How to write a business case for a new pharmacy service Eight steps pharmacists should follow to ensure that a business case is as robust as possible.…Published: 30 May 2022
Learning Considerations for effective and person-centred virtual consultations Nine practical tips and advice for pharmacists offering virtual consultations to patients.…Published: 15 March 2022
Learning Approaching difficult situations: how to have challenging conversations A guide, including example audio dialogue, on how to deal with challenging conversations that can arise in pharmacy practice.…Published: 16 November 2021
Learning Remote consultations: how pharmacy teams can practise them successfully As remote consultations become more common, pharmacists must consider best practice and how they can get the most out of these interactions.…Published: 1 July 2020
Learning How to demonstrate empathy and compassion in a pharmacy setting Showing kindness and compassion is central to the delivery of patient-centred care and can help make better use of the short time pharmacists have in consultations.…Published: 26 April 2019
Learning Getting started in public engagement: how to deliver effective talks and presentations There are many benefits to public engagement, for the pharmacist delivering the activity as well as for the audience. This article covers the practical aspects that should be considered before getting started.…Published: 15 August 2018
Learning How pharmacists can encourage patient adherence to medicines This article outlines how community pharmacists can play an important role in medicines adherence, including examples of how to reinforce treatment.…Published: 1 August 2018
Learning How to provide patients with the right information to make informed decisions A tailored approach can help pharmacists support patients to make better treatment choices, resulting in more successful outcomes.…Published: 19 June 2018
