One-third of patients do not seek help for ‘red flag’ cancer symptoms

A survey conducted by Cancer Research UK has found that patients did not contact their GP owing to factors such as believing it would be difficult to make an appointment.
A patient attends a consultation with a GP

Results from a survey of almost 7,000 adults have revealed one-third of patients (32%; n=2,190) did not contact their GP within six months of noticing a potential ‘red-flag’ cancer symptom.

The online survey of 6,844 UK adults, conducted by Cancer Research UK between 6 and 29 November 2024, highlighted several factors for patients not contacting their GP within six months. These included patients thinking it would be difficult to make an appointment (53%, n=3,627), finding it difficult to make an appointment (47%,n=3,217) and deciding to manage symptoms themselves (43%, n=2,943).

Red-flag cancer symptoms include a change in the appearance of a mole; an unexplained lump or swelling; losing weight without trying to; and coughing up blood, among others.

Cancer Research UK and Tesco Pharmacy have also confirmed that they have strengthened their plan to give Tesco pharmacists specialist training from the charity to provide support on possible signs and symptoms of cancer.

Tom Lye, health and wellness category director at Tesco, said: “If someone notices something that is unusual for them, they can have an initial conversation with a Tesco pharmacist in a convenient, private setting, and receive guidance on taking the next steps and booking a GP appointment if needed.”

He added: “Tesco pharmacists are often a convenient and trusted first point of contact for our customers and colleagues who have health concerns. Through our partnership with Cancer Research UK, we’re making it easier for them to have health conversations in a private setting without needing to book an appointment. 

“Our pharmacists are on hand in over 350 large Tesco stores to offer support and help people take the next step if something doesn’t feel right.”

Michelle Mitchell, chief executive of Cancer Research UK, said: “Support is there for people who notice something that’s not right for them, and we’ve partnered with Tesco to support early diagnosis of cancer. Through our partnership, it’s easier for people to talk to a professional about any concerns, which we hope will save lives.”

Amandeep Doll, director for England at the Royal College of Pharmacy, said: “Community pharmacists play an important role in helping people act on symptoms they might otherwise ignore. Their accessibility means they can encourage earlier conversations about potential warning signs and support people to access the right care quickly, which is an important part of improving earlier diagnosis.”

Last updated
Citation
The Pharmaceutical Journal, PJ June 2026, Vol 319, No 8010;319(8010)::DOI:10.1211/PJ.2026.1.418102

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