Conflict management for pharmacy managers: part two The second in a series of articles on conflict management in pharmacy, focusing on negotiation and mediation.…
Conflict management for pharmacy managers: part one The first in a two-part series on conflict management in pharmacy and the challenges that it presents for pharmacy managers.…
How to use emotional intelligence typologies to improve communication and interpersonal skills An overview of how pharmacists can use the concept of emotional intelligence typologies as a tool to build better relationships with team members and patients.…
How to design and use learning objectives in clinical teaching Understanding the value of learning objectives and what makes a successful one.…