Learning | Professional skills

Learning

Remote consultations: how pharmacy teams can practise them successfully

As remote consultations become more common, pharmacists must consider best practice and how they can get the most out of these interactions.…

Published: 1 July 2020

Learning

How to understand and interpret clinical data

This resource, part of the acute pain learning series, has been developed to help pharmacists understand the quality of evidence from clinical data to inform the advice they give to patients.…

Published: 5 July 2019

Supported content

Learning

How to demonstrate empathy and compassion in a pharmacy setting

Showing kindness and compassion is central to the delivery of patient-centred care and can help make better use of the short time pharmacists have in consultations.…

Published: 26 April 2019

Learning

Getting started in public engagement: how to deliver effective talks and presentations

There are many benefits to public engagement, for the pharmacist delivering the activity as well as for the audience. This article covers the practical aspects that should be considered before getting started.…

Published: 15 August 2018

Learning

How pharmacists can encourage patient adherence to medicines

This article outlines how community pharmacists can play an important role in medicines adherence, including examples of how to reinforce treatment.…

Published: 1 August 2018

Learning

How to provide patients with the right information to make informed decisions

A tailored approach can help pharmacists support patients to make better treatment choices, resulting in more successful outcomes.…

Published: 19 June 2018

Learning

Communicating with parents and involving children in medicines optimisation

Although children take responsibility for taking their medications at different ages, involving parents, and where possible children, in decision making is key to medicines optimisation.…

Published: 24 October 2017

Learning

How to build and maintain trust with patients

Patients are more likely to open up and disclose information if they trust their pharmacist or healthcare professional, and a better quality of interaction may result in greater patient autonomy and shared decision-making.…

Published: 15 November 2016

Learning