Speaking up about concerns

Adopting a quality improvement approach to patient safety incidents

How pharmacists can support the implementation of the Patient Safety Incident Response Framework and drive continuous improvement.…

‘I help trainees get the most from their placement’ — a day in the life of a pharmacy preregistration training lead

Each day, pharmacy preregistration training lead Helen Ireland supports trainees and tutors as they progress through their placements.…

Sick from stress: ‘presenteeism’ in pharmacy

With increasing pressures placed on pharmacy professionals, presenteeism — or working when not fit to do so — is becoming more common. This can have detrimental effects on individuals, their families and patients.…

What to do when your preregistration trainee is unhappy with their training

When a preregistration trainee is dissatisfied with their placement, it is important that their employer tries to address the underlying issues.…

Consider these six factors before switching pharmacy preregistration training sites

Pharmacy preregistration trainees may wish to move placements, but the decision to switch should not be made lightly.…

Five legal protections soon-to-be or new parents should know about

Whether pregnant or returning to a career in pharmacy, there are several ways the law protects new parents.…

Whistleblowing in pharmacy: know your rights and obligations

Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.…

GPhC sees 15% rise in concerns raised about registrants in 2018/2019

The General Pharmaceutical Council has seen a 15% year-on-year increase in the number of complaints it has received about pharmacists on the register.…

How to handle online criticism

Pharmacy professionals give their thoughts and advice on the receiving negative comments on social media.…

How to investigate and manage a medication incident

Of the nearly 237 million medication errors occurring in England each year, 28% have the potential to cause harm. This article outlines the immediate steps to be taken following identification of a medicines safety incident.…