Speaking up about concerns

Tackling the gender pay gap: how female pharmacists can take action

The Pharmaceutical Journal has revealed a statistically significant gender pay gap of 6.4% in favour of male pharmacists — Emma Wilkinson and Angela Kam investigate.…

The right ‘fit’: racial bias in pharmacy recruitment

Pharmacists provide their thoughts and advice to a colleague concerned about racial discrimination in the workplace.…

Supporting the supporter

With ever increasing stressors placed on the healthcare sector, it is important that pharmacy professionals are able to look after their own health and wellbeing. But who can pharmacy professionals turn to when they are the ones in need of support? …

Protect the ‘Three Girls’ in your pharmacy

BBC docudrama on the Rochdale grooming scandal highlights the need for safe spaces for vulnerable girls in the community, and pharmacy can provide one.…

Methods patients use to purchase over-the-counter medicines for misuse

Duncan Hill, specialist pharmacist in substance misuse, explains the tricks misusers of over-the-counter medicines use to obtain their drug of choice from pharmacies.…

Understanding models of error and how they apply in clinical practice

Models of human error can be helpful in determining why errors have occurred in the past, where future vulnerabilities may lie, and how healthcare professionals might take action to make clinical practice safer.…

How to give and receive constructive feedback

The importance of feedback and how to deliver it in a clinical environment.…

How to recover from making a mistake at work

Making a mistake at work can leave anyone lacking confidence and unsure how to proceed. So how should pharmacists deal with errors and overcome the aftermath?…

The UK fitness-to-practise process: from complaint to appeal

If a complaint is brought against a pharmacist in the UK, what can he or she expect from the fitness-to-practise process? Ailsa Colquhoun explains.…

Reporting concerns and whistleblowing

How to raise concerns and develop a positive whistleblowing culture to safeguard your patients.…