Maintaining a person-centred approach is a core component of professional prescribing practice requiring skilled communication and the ability to identify the best approach for each individual patient.
This quiz has been designed to consolidate learning from the following articles; it is recommended that you read these before answering the questions:
- ‘Principles of person-centred practice for prescribing‘;
- ‘Factors influencing effective communication when prescribing’;
- ‘Communication techniques for prescribing‘.
Work your way through the quiz by expanding the questions in the boxes below. When you have answered all the questions, select ‘Finish quiz’ at the bottom of the page to see your score.
Person-centred practice
The best outcomes rely on the prescriber being able to identify individual needs, preferences and values and using this knowledge to inform the consultation and subsequent treatment plan. Expand questions 1–3 to test your knowledge.
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Physical examination
- Planning
- Explanation
- Gathering information
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Gathering information
- Explanation
- Physical examination
- Planning
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Review
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Explanation
- Planning
- Gathering information
- Physical examination
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
Questions 1–3 are based on the article ‘Principles of person-centred practice for prescribing’. Please refer to the original article if you would like to know more.
Factors influencing communication
Being able to identify factors and influences affecting prescribing consultations can help prescribers to optimise their communication approach for each patient. Expand questions 4–6 to test your knowledge.
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- Current
- Review
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Explanation
- Gathering information
- Planning
- Physical examination
- Initiating the session
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Gathering information
- Explanation
- Physical examination
- Initiating the session
- Planning
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Current
- Review
- Answered
- Correct
- Incorrect
- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Planning
- Physical examination
- Gathering information
- Explanation
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
Questions 4–6 are based on the article ‘Factors influencing effective communication when prescribing’. Please refer to the original article if you would like to know more.
Communication techniques
Effective communication is central to the prescribing process and is a skill that can be continuously improved. Expand questions 7–9 to test your knowledge.
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- Current
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Explanation
- Planning
- Initiating the session
- Gathering information
- Physical examination
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Planning
- Initiating the session
- Gathering information
- Physical examination
- Explanation
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Explanation
- Planning
- Physical examination
- Initiating the session
- Gathering information
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
Questions 7–9 are based on the article ‘Communication techniques for prescribing’. Please refer to the original article if you would like to know more.
Case-based learning — patient concerns
Read the following patient case notes and expand questions 10–12 to test your knowledge.
Case notes
Patient profile
Mrs Smith, aged 65 years, is visiting a pharmacist prescriber in their hypertension clinic at a GP practice. She had been asked to monitor and record her blood pressure over the previous two weeks. Mrs Smith currently does not take any medication. She enjoys going out with her friends and family, spending time with her young grandchild and playing tennis every week.
Background
The results Mrs Smith has brought in today indicate that she has consistently raised blood pressure and could benefit from the prescription of a new antihypertensive medication. When discussing the blood pressure results, the pharmacist informed the patient about the risks of leaving high blood pressure untreated and explained the medical options available that can help manage the risk of stroke and heart attack. Mrs Smith agrees to start on a new antihypertensive medication but is concerned about the potential side effects and the impact on her daily life, as she values her independence and enjoys an active lifestyle.
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Gathering information
- Planning
- Physical examination
- Explanation
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Planning
- Gathering information
- Explanation
- Physical examination
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Planning
- Explanation
- Physical examination
- Gathering information
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
Case-based learning — communication challenges
Read the following patient case notes and expand questions 13–15 to test your knowledge.
Case notes
Patient profile
John, a patient aged 70 years, was admitted to hospital with heart failure and pneumonia. As part of his treatment plan, he required complex medication management, including adjustments to his existing medication regimen.
Communication challenge
John has limited health literacy and was taking multiple medications for various chronic conditions. He had a history of non-adherence to medication regimens owing to confusion about when and how to take his pills.
The hospital pharmacist, is responsible for communicating the changes to John’s medication and ensuring his understanding and adherence.
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Explanation
- Gathering information
- Initiating the session
- Physical examination
- Planning
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Physical examination
- Planning
- Explanation
- Initiating the session
- Gathering information
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
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- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Explanation
- Physical examination
- Gathering information
- Initiating the session
- Planning
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
Quiz Summary
0 of 15 Questions completed
Questions:
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0 of 15 Questions answered correctly
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Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
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- Current
- Review
- Answered
- Correct
- Incorrect
- Question 1 of 15
1. Question
What are the primary benefits of adopting a person-centred approach when prescribing? Select all that apply.
CorrectIncorrect - Question 2 of 15
2. Question
Which of the following are prerequisites for successfully incorporating patient-centred practice? Select all that apply.
CorrectIncorrect - Question 3 of 15
3. Question
Match the statements below with the correct term.
Sort elements
- A concept that emphasises the need to consider the physical, psychological, social and cultural aspects of a person’s life when making prescribing decisions
- The idea that individuals are not just patients or recipients of healthcare services, but each with their own identities, experiences and aspirations
- An approach that prioritises the needs, preferences and values of the individual when making healthcare decisions
- Holism
- Personhood
- Person-centredness
CorrectIncorrect - Question 4 of 15
4. Question
Why is it important for prescribers to recognise factors affecting interpersonal communication during a prescribing consultation?
CorrectIncorrect - Question 5 of 15
5. Question
Which of the following are micro-factors affecting communication between a prescriber and a patient?
CorrectIncorrect - Question 6 of 15
6. Question
Complete the sentence below by filling in the blank spaces.
Prescribers should provide that align with the patient’s level of about their condition and general level of health .
CorrectIncorrect - Question 7 of 15
7. Question
Mnemonics are simple techniques that can be used during patient consultations by prescribers. For example, the ‘ICE’ mnemonic is used to explore and understand a patient’s ideas, concerns and expectations. Sort the following statements based on whether they express ideas, concerns or expectations.
Sort elements
- A patient who thinks anticoagulants are not right for them
- A patient who is anxious about how their treatment could impact their work
- A patient who expects to receive a prescription that will cure their condition
- Ideas
- Concerns
- Expectations
CorrectIncorrect - Question 8 of 15
8. Question
The Calgary-Cambridge consultation model is a commonly used framework that helps a prescriber to approach a patient consultation in a structured way. Put the five steps in the Calgary-Cambridge model in order.
- Initiating the session
- Planning
- Physical examination
- Explanation
- Gathering information
View:
CorrectIncorrect - Question 9 of 15
9. Question
'Reflecting back' is a valuable communication skill where the prescriber repeats a patient’s words back to them. Which of the following are benefits of using the reflecting back technique? Select all that apply.
CorrectIncorrect - Question 10 of 15
10. Question
What is the first thing that the pharmacist should seek to do in this scenario?
CorrectIncorrect - Question 11 of 15
11. Question
What are the primary risks to Mrs Smith in this scenario? Select all that apply.
CorrectIncorrect - Question 12 of 15
12. Question
How could the prescriber address Mrs Smith’s concerns about starting a new antihypertensive medication? Put these possible approaches into a logical order.
- Understand Mrs Smith’s lifestyle, preferences and expectations
- Explain the potential side effects and their likelihood, providing appropriate reassurance that most are temporary and diminish with time
- Explore her concerns about the medication side effects, with active listening, and consider these within the context of her daily routines and physical activities
- Reach a shared decision about starting the anti-hypertensive medicine, with a plan to monitor and review her response to treatment and the impact it has on her lifestyle
View:
CorrectIncorrect - Question 13 of 15
13. Question
What are the primary communication challenges facing the pharmacist? Select all that apply.
CorrectIncorrect - Question 14 of 15
14. Question
What actions could the pharmacist take to address the communication challenges identified? Select all that apply.
CorrectIncorrect - Question 15 of 15
15. Question
What actions could the pharmacist take to increase the patient’s motivation to adhere to his medication? Select all that apply.
CorrectIncorrect
- Citation
- The Pharmaceutical Journal, PJ, November 2023, Vol 311, No 7979;311(7979)::DOI:10.1211/PJ.2023.1.201942
2 comments
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not sure I agree with all of the "correct" answers
the one about the "first thing you should do" - the scenario suggests the pharmacist is already mid conversation with the patient so I would have expected they'd already have introduced themselves properly, so makes no sense that this is the first thing to do at that point
and the last question doesn't say "tick all that apply" like other multi answer questions do.
Many thanks for your comment. I am senior editor for research and learning at the Pharmaceutical Journal. We will discuss this feedback with the original article authors and whether the wording for this question can be improved.