Conflict management for pharmacy managers: part two The second in a series of articles on conflict management in pharmacy, focusing on negotiation and mediation.…
Conflict management for pharmacy managers: part one The first in a two-part series on conflict management in pharmacy and the challenges that it presents for pharmacy managers.…
How to use emotional intelligence typologies to improve communication and interpersonal skills An overview of how pharmacists can use the concept of emotional intelligence typologies as a tool to build better relationships with team members and patients.…
Why patients might withhold information and what to do about it The provision of effective care relies on accurate information; however, there may be times where patients feel unable to fully disclose details about their health. This article provides tips and advice on how pharmacists build trust in these situations.…
How to make the pharmacy workplace inclusive for neurodivergent team members Practical tips and advice that pharmacy staff can use to make their workplace more inclusive for neurodivergent people.…
Health psychology and advanced communication skills for prescribers An introduction to the principles of health psychology that can be applied during consultations with patients.…
Communicating risk: how pharmacists should use data in conversations with patients Pharmacists must understand how to discuss risks associated with treatments through the effective use of data in conversations with patients.…
Consultation and communication skills for pharmacy OSCEs An overview of consultation and communication skills for any pharmacists preparing for OSCEs.…
Introducing The Pharmaceutical Journal’s prescribing collection A new series of articles mapped to the Royal Pharmaceutical Society’s ‘Competency Framework for All Prescribers’.…
Test yourself: the 2023 CPD and Learning quiz Assess your knowledge on topics ranging from infectious diseases, to professional skills, to cardiology, in our end-of-year CPD and learning quiz.…