Optimising the pharmacy team to deliver effective medicines reconciliation during new patient registration

Medicines reconciliation contributes to patient safety and continuity of care during registration at a new primary care setting. This article explores how to optimise the multidisciplinary team and involve pharmacy technicians in the process, using four case scenarios.
Photo of an older man's hand with a lot of different pills and tablets, in a frame that says

After reading this article, you should be able to:

  • Identify potential risks and appropriate management strategies for new patient registrations with complex medication needs, including those with chronic conditions and those requiring specialist care;
  • Understand the importance of timely referrals, communication with specialists, and adherence to guidelines in ensuring safe and effective medication management;
  • Recognise the significance of interdisciplinary collaboration and patient-centred approaches in addressing the diverse healthcare needs of patients, particularly those from other cultural backgrounds.

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