Learning | Consultation and communication skills

Learning

How to use the summary care record in community pharmacy

An overview of the summary care record, including its contents, who can view it, how its use can be monitored as well as how access in community pharmacies in England can benefit patients and pharmacy practice.…

Published: 26 April 2016

Learning

How to make an oral case presentation to healthcare colleagues

The content and delivery of a patient case for education and evidence-based care discussions in clinical practice.…

Published: 22 March 2016

Learning

How to give and receive constructive feedback

The importance of feedback and how to deliver it in a clinical environment.…

Published: 15 March 2016

Learning

Pharmacy consultations with patients with learning disabilities

Overcoming barriers to effective consultation with adults with learning disabilities and practical ways to improve pharmacy consultation skills, using patients with Down’s syndrome as an example.…

Published: 19 January 2016

Learning

Case study: assessing and counselling a patient with insomnia

Exploring questions to be considered when managing a patient with insomnia.…

Published: 15 October 2015

Learning

Patient consent in the UK

A ruling by the UK Supreme Court means patients must be given information tailored to their own needs before consent is obtained.…

Published: 9 July 2015

Learning

Presentation skills

It is likely that sooner or later, you will have to give some sort of formal presentation. Hospital pharmacists might be asked to give a case presentation, academics might need to present their research and community pharmacists could be asked to speak about a health promotion topic. Many of us fear…

Published: 13 July 2002